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Helpdesk Lead Company Name: Technical ProSource Serve as the Team Leader to a team of Service Desk Level 1 Associates responsible for managing customer calls in assigned specialty areas (i.e., Sales) within the Service Desk. Provides oversight in the level 1 support related to incidents and service requests via phone calls, voice mails, emails and/or monitored queues to ensure high customer satisfaction and good technical outcomes in a 24/7 support environment. Also serve as next level of escalation for. After registering you may be able to apply for this job directly (if still active) on ((None))'s site. Future job matches may be sent from Geebo approved job partners.
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